ADDRESS: CREATION STATION
2410 E.RIVERSIDE DR. STE C4
AUSTIN, TX 78741
Proofing, Artwork, & Turnaround Policy
Terms - PLEASE READ. Poofing can add several days to the production timeline. Turnaround times begin upon receipt of approval via the Capital City Printing Proof Approval System. Please note, this proof enables you to view the print and inspect elements for correctness (sizes, proportions, & grammar), but it will not depict exact imprint colors nor will it illustrate the exact imprint size, as it is merely a computer-generated image.
Although every effort will be made to prevent errors, (grammar, spelling and layout) we will not be responsible for any errors on an order that was proofed and approved by the customer or customer's representative. These errors will be corrected at the customer's sole expense.
If an order has a specific "in hands" date, a proof may delay production, thus jeopardizing your chances of receiving the order in a timely manner. We will not be held responsible for any resulting delays on these orders.
Proofs are not intended to be 'decision making tools' for the customer. There will be no option to cancel an order simply because the proof is not working out. The longer a proof approval takes – either because of changes requested or otherwise – the longer the delay in the production of that order. Therefore, please do not place an order merely in order to obtain a proof, as the order will be binding, regardless of whether the proof is approved or not. When no proof is requested, please ensure that the artwork/logo that you are submitting is completely error free.
Guide to Turnaround Times
|ARTWORK APPROVAL||TURNAROUND BEGINS|
|Before 1:00 PM||Same Business Day|